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New Lanark visitor centre

Scotland’s vibrant hospitality industry is a tapestry of unique experiences and traditions, each establishment telling its own story. Behind the scenes, business success can often depend on efficient procurement and supply chain management.

Pelican Procurement Services is a proud partner of the Association of Scottish Visitor Attractions (ASVA), and our team of experts are dedicated to supporting their members with solutions to improve their profitability, sustainability and operational excellence.

Supporting Scottish hospitality customers

One of our Scottish hospitality customers and ASVA member, the New Lanark Mill Hotel in the heart of New Lanark World Heritage Site, stands as a testament to the benefit of a procurement partnership.

By working with Pelican, they saved £40,000 in just their first year. Furthermore, they successfully streamlined back-office processes, saved administrative time and costs and benefitted from our product management.

“The Pelican team are my eyes and ears and are fully aware of market changes and what we need to do to mitigate price increases so we are not surprised by any changing costs.”

John Stirrat, General Manager of the New Lanark Mill Hotel 

Read the full story of how the New Lanark Mill Hotel revolutionised its procurement strategy and achieved substantial savings.

5 key benefits of partnering with Pelican

  1. Greater Savings: Partnering with Pelican enables hospitality operators to secure substantial savings across food, beverage and non-food products from regional and national suppliers.
  2. Ongoing Price Management: We provide continuous price management to help control costs and mitigate price increases, ensuring you always receive the best value.
  3. Access to Pi: Our in-house e-procurement system, Pi, streamlines operations, reduces waste, manages allergens, and frees up your staff’s time to focus on your guests and customers.
  4. Reach Sustainability Goals: Reduce your carbon footprint with our assistance as we guide you in sourcing sustainable products that minimise your environmental impact.
  5. No Hidden Costs: Our services and systems are self-funded, which means no fees or commissions for you.

We’re here to help

To find out more about how Pelican can help you increase your profit margin, work more efficiently and achieve your sustainability goals, get in touch with us at

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