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Jeff Watts e-Procurement Operations Manager

What area of Pelican do you work in?

Pelican Pi, our e-Procurement system

What do you do?

I am the e-Procurement Operations Manager, and work with a team of seven.  We are responsible for operational support, set up, and training for Pelican Pi.

What were your first impressions of the team and company culture?

I liked that it was a smaller sized company, everybody was supportive, and I was able to use my experience of systems I had gained as a General Manager and Chef in the Hospitality industry, to help in little ways develop Pi.

Being at Pelican now for nearly five years what is your favorite part about working here?

Pelican has grown noticeably in the time I have been here but still feels like your part of a family which is great!  One of the things I really like, is getting to input my own ideas. As I was in the Hospitality trade so long, I can also understand and relate to clients’ issues much more easily so its been really nice finding out what my transferable skills really were!  

What does a typical day working here look like for you?

I don’t have a typical day – one day I may be in the office, the next I could be visiting clients at the other end of the country to help set the system up in a way that makes sense for them.

What do you like most about your job?

It’s not really IT support, it’s about helping people, and I like that aspect. 

What have you been most impressed with so far?

Four years ago, I was the only person providing support, the team has now grown to seven and counting which shows real commitment from the company and that we are capable of adapting to a changing industry.

How would you sum-up Pelican?

A great team, dedicated to helping clients make their working lives easier.

What is your biggest achievement to date in your professional life?

Progression is really important to me, and over the four years my role has dramatically changed. I am happy we’ve hired internally to grow the Pi support team, as a result, each member fully understands what Pi’s able to do, and what the company can offer as a whole. What’s more, we make a great team!

What is your favourite meal?

I do love a king prawn vindaloo – I like to wind down into the weekend with a takeaway.

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